Sysinspect

I have built a special executable to help me investigate problems on user machines.

The output of the tool is only useful if you run it while there is a problem. For example, if you have problems at level 2, and you run the tool while at level 1, the output is of little worth.

If you want to see instructions for another operating system, click this button.

Windows

  1. Download https://www.pluckeye.net/downloads/sysinspect/sysinspect-windows.exe
  2. Copy it to your desktop.
  3. Run it. A black box will appear and may take up to a couple minutes to close.
  4. It will create sysinspect-windows.out (on your desktop if you did step 2).
  5. Upload sysinspect-windows.out if you can, or email it to support-email.

Mac OS X

  1. Download https://www.pluckeye.net/downloads/sysinspect/sysinspect-macosx
  2. Copy it to your desktop.
  3. Open a terminal window (see how-to-open-a-console-window.html).

  4. Run it. 

    cd
cd Desktop
mv ../Downloads/sysinspect-macosx ./
chmod +x sysinspect-macosx
sudo ./sysinspect-macosx

    If you don't know your password, try the following instead. The result won't be quite as good, but it will be better than nothing. 

    cd
cd Desktop
mv ../Downloads/sysinspect-macosx ./
chmod +x sysinspect-macosx
./sysinspect-macosx
  5. It will create sysinspect-macosx.out (on your desktop if you did step 2).
  6. Upload sysinspect-macosx.out if you can, or email it to support-email.

Linux

  1. Download sysinspect-linux and/or sysinspect-linux32. One of them should work on your computer.
  2. Copy it to your desktop.
  3. Open a terminal window (see how-to-open-a-console-window.html).

  4. Run it. 

    cd
cd Desktop
mv ../Downloads/sysinspect-linux ./
chmod +x sysinspect-linux
sudo ./sysinspect-linux
  5. It will create sysinspect-linux.out (on your desktop if you did step 2).
  6. Upload sysinspect-linux.out if you can, or email it to support-email.